VISEL is the leading provider of after market services for consumer mobile communication and digital electronic devices in Indonesia
VISEL provides a wide spectrum of after market services to both our service partner ( Collect Point, SubContactor ) and end consumers.
End Consumers
VISEL also provides professional, efficient and convenient services to our end consumers by establishing one-stop single brand or multi-brand proximity centres that are conveniently and strategically located.
Our wide spectrum of after market services to our end consumers ranges from customer information assistance, digital services, loan services, logistics services, membership services, personalisation services, repair services, retail services, training services, upgrade services and warranty services.
Trade Partners
As a major partner for the manufacturers, network operators, distributors and retailers, VISEL believes in undertaking after market services on their behalf, allowing our partners to focus more on their core competencies.
Our wide spectrum of after market services to our trade partners ranges from call centre services, claim management services, DOA centre services, e-commerce services, logistics services, mobile clinic services, product analysis and validation services, quality accreditation services, refurbishment services, retrofit services, scrap services, technical support services, training services and warranty management services.
